enable your staff to spend more 'quality' time with your customers.
IT is all about people, so our bots are designed to maximise your agents' productivity and person-to-person time. Our solutions also enhance customers’ experiences because they leverage the best qualities of both virtual and real agents.
Each call centre agents gets teamed with a virtual twin. [?]
Bots focus on repetitive tasks, such as data capture.
Agents' have more time for person-to-person interaction on key activities.
Our bots are 'trained' ...
... to make 'decisions'
MEET A FEW OF OUR BOTS
The man to create the worlds first chatbot was MIT professor Joseph Weizenbaum; so AgileWorks is proud to present Weiz our own little chatbot.